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Posted by in VPN Reviews

ExpressVPN Review

ExpressVPN Review

VPNs are quite popular today, with people all over the world understanding just how dangerous the online world is and how their privacy is violated each and every day. The rise in popularity has also resulted in many new VPN services popping up around the globe. There are now more than 800 VPN services. However, there are still a handful of VPNs which enjoy the lion’s share of customers because of their excellent service. ExpressVPN is a name that appears on the top of this exclusive list. The VPN has a reputation of giving users everything they desire and leaving no stone unturned to make their life easier. Although it is a bit pricey and has a few data collection issues, it is still a great option.

We will look at different aspects of the service to give you a better idea about ExpressVPN’s service.

Speed and Encryption

ExpressVPN is among the top VPN services, so it obviously covers these two important VPN requirements properly. Everyone knows that using a VPN can take a hit on your connection speed due to the encryption, but the best VPNs ensure this hit is minimal. ExpressVPN offers some of the fastest connection speeds we have seen. Although speeds may differ depending on the distance of the server you connect to from your location, traffic at the time, etc., ExpressVPN offers great connection speed in general.

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ExpressVPN offers OpenVPN AES 256-bit encryption for users. This is the same encryption used by the US-military and is the most secure and efficient VPN protocol in the industry as of now.

ServersExpressVPN Review 1

ExpressVPN has more than 1000 servers in over 94 countries of the world. Having a large server count spread globally ensures that:

  1. You have lots of connectivity options to choose from.
  2. You enjoy maximum uptime.
  3. There’s always a server near you which improves connection speeds.

There are servers in all the major locations across the world. If you want to access geo-restricted services from any part of the world, you can do so using ExpressVPN, since they have servers in all the coveted locations. ExpressVPN also helps you access Netflix USA, despite the service banning VPN usage. For people living in countries like China where there are strict censorship laws and VPN usage is discouraged, ExpressVPN offers stealth servers. These servers use practices like obfuscation to hide users from discovery. Techniques like deep packet inspection don’t work against these servers, and users can browse the web freely.

Privacy and Logs

ExpressVPN has always been pro-privacy; you can’t be a leader in the VPN industry without respecting and protecting the privacy of your users. However, its privacy policy had a few contradicting statements until quite recently. Although that’s not the case anymore, it must be said that despite being a no-logs VPN, there are some things that ExpressVPN collects through its VPN clients and apps.

Its privacy policy mentions that information like the country the user used the VPN from, the country of the server the user wanted to connect to, and the day all this happened, is collected. It ensures us that no personally identifiable information is ever collected, but any data keeping of such sorts doesn’t suit a VPN of ExpressVPN’s stature. It also has an option in the clients and apps to send crash reports and failed connection attempts to ExpressVPN and third-parties, including Apple, Microsoft, etc. You can opt out of this by simply toggling the button, but it’s often enabled by default; another not-so-trivial point of concern.

Cross-platform Support

ExpressVPN offers support for a wide range of devices and operating systems. There are dedicated clients for Windows, Mac, Linux, and dedicated apps for iOS and Android. It also supports devices like Blackberry, Raspberry Pi, Roku, Smart TVs, Fire TV, Tomato Router, DD-WRT router, etc. setting up a VPN on different devices can be a little confusing at times, especially if you are doing so for the first time and don’t know the first thing about it. You can find setup guides for all the supported devices on the ExpressVPN website to make things easier.

Customer Support

This is one of those areas where ExpressVPN runs ahead of the other VPNs and takes a good lead. The customer support service in any business is of supreme importance. It is of even more importance in a VPN company since the customer base is scattered all around the world and has problems at all times of the day. To ensure that customers can resolve their issues as soon as they occur, ExpressVPN has a 24X7 customer support service. You can chat with a support executive, submit a ticket, go through the detailed FAQ section, or send in an email. You are sure to receive prompt and detailed responses, which is something we always like to see VPNs do.

Pricing and Features

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The cost of ExpressVPN packages is another thing that can change a user’s mind towards opting for a different vendor. At $12.95 per month for the monthly package, it is heavy on the pocket. But when you look at the service you get in return, you might have a change of heart. You also get features like internet kill switch and split tunneling to improve your online experience. If you are not happy with the service at any point during the first month, you can request a full refund. ExpressVPN has a no-questions-asked 30-day money back guarantee. This gives you enough time to test the service and then subscribe for a longer period to enjoy their service at a discounted rate.

Conclusion

ExpressVPN is one of the top VPNs today. It has something for everyone and can solve any kind of problem you have with internet browsing. Although it is a little pricey, and there is some information collected and shared, it is a VPN worth checking out and giving a shot. You can opt out of sending crash reports and usage diagnostics, and enjoy the service for a month and see if there are any drawbacks.

My current VPN Recommendation is VyprVPN! It's inexpensive, secure, and trustworthy, and they have one of the best mobile apps in the industry.

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